b) The terms “us”, “we” and “our” may refer to Yvette’s Design Solutions and/or the Website Service Provider.
c) The terms “you” and “your” may refer to the website user, visitor or client.
2. Information Collection
Every time that you or your computer interact with the Yvette’s Design Solutions website, the following personal information may be collected, stored and used in a variety of ways.
a) Information about your computer and the way that you use or navigate this site, such as:
i. IP address
ii. your computer operating system and/or browser
iii. your Internet service provider
iv. geographical location
v. date, time and length of your visit to the Site
vi. pages you viewed within the Site
vii. number of links clicked whilst using the Site
viii. the external web-link you used to access the Site
b) Information that you provide to us when you register to use our services or receive updates/newsletters/notifications (including your name, email address, geographical address, telephone number, and any other relevant information).
c) Information that you provide to us in the process of making a purchase of our goods and/or services through the Site (including your name, email address, postal address, telephone number, financial information and any other relevant information).
d) Information contained within or relating to any correspondence that you send directly to us or via the Site (including your name, email address and any other relevant information).
Please ensure that you obtain permission to disclose personal information about another person before disclosing that information to us. The person for whom you are acting must also consent to our storage and use of such data.
If you wish to unsubscribe from receiving future email or postal correspondence from Yvette’s Design Solutions, please send an email or letter stating this request.
3. Information Use and Protection
a) Information that has been collected and stored during your interaction with the Site may be used in the following ways:
i. To monitor and improve your experience whilst using the Site.
ii. To improve customer service and satisfaction.
iii. For administration purposes, and to provide/fulfil the goods/services that you have ordered through the Site.
iv. To send confirmation of ordering/dispatch details, invoices, reminders and statements, and to collect payment relating to the goods/services that you have ordered through the Site.
v. Send specific email communications that you have requested.
vi. Send email updates/newsletters/email notifications that you have given us permission to provide.
vii. Send marketing communications from Yvette’s Design Solutions only that we think might be of interest to you, and for which you have given us permission to provide via email or post.
b) Financial information that you provide us with will be stored securely and used solely for the purposes for which it was intended, for a period of time necessary to complete the transaction. Following completion, your financial information will not be stored on our servers.
i. All sales and financial transactions from this Site are made through external payment service providers, and as such your personal and financial information will be shared with those providers and your own financial service provider in order to process transactions only. This includes the processes of payment, refund, and to respond to queries regarding such payment or refund.
c) We will never pass or sell on personal information collected through the Site or otherwise to third parties without your express permission, except in the following situations:
i. To fulfil your order for good/services to be provided by us.
ii. To respond to legal process or comply with the law.
iii. To protect Yvette’s Design Solutions from any liability.
iv. To comply with a merger, acquisition or liquidation of Yvette’s Design Solutions.
d) By using the Site and goods/services provided through it you acknowledge that the Internet is, by its nature, insecure and that we cannot guarantee the security of information and/or data transferred over it.
e) It is your responsibility to maintain the privacy and confidentiality of the password that you use to gain access to any restricted part of the Site. We will never ask for your password except for the purposes of registering or logging on to the Site.
Whilst interacting with the Site, cookies may be placed on your computer in order to make your visit more personal or to improve your experience of the Site.
Cookies are small files that may be transferred to and stored on your computer’s hard disk by the Site, our website service provider and/or third party websites (such as social media websites). They are unique to you and cannot be used to transfer viruses or other harmful files. You can change the cookie and privacy settings on your computer at any time, although this may result in limited or reduced access or functionality of parts of the Yvette’s Design Solutions website, and of services provided through it. Cookies can also be deleted, although again this may limit the functionality of the Site.
5. Third Party Links
6. Correcting and Updating Information
Please inform us of any corrections or updates that need to be made to the personal information that we hold for you by contacting us directly. You can do this by sending an email directly to firstname.lastname@example.org
9. Our Details
a) Email: email@example.com
b) Postal Address: Yvette’s Design Solutions, 11 Newton Avenue, Bingham, Nottingham, NG13 8FU